Frequently Asked Questions
How long will my order take?
Ships in 24 hours
Delivered in 3–5 business days
Free delivery on all orders
Tracking provided as soon as your order is dispatched
Every bag takes 1 day to prepare and pack. Once ready, we inspect it for quality, pack it with care, and deliver it straight to your door. From order to delivery, the full process takes around 3 - 5 days.
Thank you for supporting a small business.
Whats your return policy?
We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason. Please note that customers are responsible for return shipping costs. All sale items are final sale.
Simply submit a return request through our returns portal or contact our customer service team.
Once we receive and inspect the item, we will process your refund or exchange.
Do you offer free shipping?
Yes, I’m happy to offer FREE shipping! Once your bag is on its way, I’ll send you a tracking number so you can follow its journey from my hands to yours.
What payment methods do you accept
We have made it simple and secure for you to pay. You can use Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay, and Shop Pay. Whatever works best for you.